London edge proxy restart

Incident Report for Simwood

Resolved

We have been closely monitoring since the restart and are happy that everything is working as expected.

Posted Jun 04, 2020 - 16:29 UTC

Monitoring

We have just performed (16.37 BST) an emergency reload of one of our London edge proxies which had stopped processing TCP traffic. Calls were failing over to Slough internally but with increased PDD.

Posted Jun 04, 2020 - 15:47 UTC

This incident affected: Voice.