Simwood Status
All Systems Operational
Voice ? Operational
90 days ago
100.0 % uptime
Today
API and Portal ? Operational
90 days ago
100.0 % uptime
Today
Availability Zones Operational
90 days ago
100.0 % uptime
Today
London ? Operational
90 days ago
100.0 % uptime
Today
Slough ? Operational
90 days ago
100.0 % uptime
Today
Manchester ? Operational
90 days ago
100.0 % uptime
Today
Availability Zones (US) Operational
90 days ago
100.0 % uptime
Today
San Jose (US West) Operational
90 days ago
100.0 % uptime
Today
New York (US East) Operational
90 days ago
100.0 % uptime
Today
Operations Desk ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Aug 25, 2019

No incidents reported today.

Aug 24, 2019

No incidents reported.

Aug 23, 2019

No incidents reported.

Aug 22, 2019

No incidents reported.

Aug 21, 2019
Completed - The scheduled maintenance has been completed.
Aug 21, 01:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 19:00 UTC
Scheduled - We will be undertaking maintenance work on a circuit between London and Manchester. Some paths will change while links are taken out of, and brought back into, service. We do not anticipate that this work will affect customer voice traffic, but directly connected customers may experience interruption to their service - these customers will be contacted by our support team.
Aug 19, 15:26 UTC
Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019
Completed - Tonight's maintenance has been cancelled and will be rescheduled as soon as possible.
Aug 15, 13:05 UTC
Scheduled - ** Please note, this replaces the maintenance activity scheduled for Friday 9th August **

We are undertaking scheduled maintenance to perform an essential upgrade to one of our London SS7 switches on Thursday 15th August.

Calls will be rerouted during this time and we do not anticipate any impact to service, although there will be a reduction in inbound capacity during this work as some links are taken out of service, for this reason the works have been scheduled out of hours when traffic levels are lower.

This is one of multiple upgrades taking place which have been staggered to ensure minimum disruption in the event of any complications.
Aug 14, 13:15 UTC
Aug 14, 2019
Completed - This will no longer be carried out this evening, but will be rescheduled to be completed at a later date.
Aug 14, 14:44 UTC
Scheduled - We are undertaking scheduled maintenance to perform an essential upgrade to one of our Slough SS7 switches on Wednesday 14th August.

Calls will be rerouted during this time and we do not anticipate any impact to service, although there will be a reduction in inbound capacity during this work as some links are taken out of service, for this reason the works have been scheduled out of hours when traffic levels are lower.

This is one of multiple upgrades taking place which have been staggered to ensure minimum disruption in the event of any complications.
Aug 7, 13:14 UTC
Completed - The scheduled maintenance has been completed.
Aug 14, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 21:00 UTC
Scheduled - We will be undertaking maintenance work on a circuit between London and Manchester. Some paths will change while links are taken out of, and brought back into, service. We do not anticipate that this work will affect customer voice traffic, but directly connected customers may experience interruption to their service - these customers will be contacted by our support team.
Aug 12, 13:31 UTC
Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.